Privacy Policy

Last updated: 22 September 2026

1. Who we are

This website and the services offered through it are operated by Roith Media Ltd., a company registered in England and Wales (Company Number 12578933), with its registered office at:

2nd Floor, College House
17 King Edwards Road
Ruislip
London
HA4 7AE
United Kingdom

Roith Media Ltd. is the data controller for the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This means we are responsible for deciding how and why your personal data is used.

We operate under the following trading names:

  • Roith Media
  • ArtModisChrisha
  • Modis Records

All of these operate under Roith Media Ltd., which is the legal entity you are contracting with.

If you have any questions about this policy or how we handle your data, please contact us at:

Email: office@roithmedia.co.uk

2. What this policy covers

This policy explains how we collect, use, and protect personal data when you:

  • Visit our websites (roithmedia.co.uk and artmodischrisha.com)
  • Contact us by email
  • Place an order with us (directly or via a payment link)
  • Subscribe to our newsletter (if applicable)
  • Interact with us through third-party platforms such as TikTok Shop

It also explains your rights under data protection law.

3. What personal data we collect

We collect only the personal data we actually need. Depending on how you interact with us, this may include:

When you contact us by email

  • Your name
  • Your email address
  • The content of your message
  • Any information you choose to include

When you place an order with us

  • Your name
  • Your billing and delivery address
  • Your email address
  • Your telephone number (if provided)
  • Order details (what you ordered, when, and how much you paid)
  • Payment information is processed by our payment providers — we do not store your full card details

When you order through third-party platforms (such as TikTok Shop)

  • Order details are shared with us by the platform, so we can fulfil your order
  • The platform is the primary controller for the data you provide to them — you should read their privacy policy as well as ours

When you subscribe to our newsletter (if applicable)

  • Your email address
  • Your subscription preferences

When you visit our websites

  • We do not use analytics, tracking cookies, or advertising pixels. Our hosting provider may keep standard server logs (such as IP address and access times) for security and operational purposes. These are kept for a short period and are not used to identify you.

4. How we use your personal data

We use your personal data only for the following purposes:

  • To respond to your enquiries — when you email us, we use your details to reply
  • To process and fulfil your orders — including passing the necessary details to our print, fulfilment, and delivery partners
  • To handle payments — via our payment providers (Airwallex, PayPal, TikTok, or others)
  • To handle returns and refunds — if you contact us about a problem with your order
  • To send you newsletters — only if you have subscribed, and only for as long as you remain subscribed
  • To meet legal obligations — such as tax, accounting, and record-keeping requirements

We do not use your personal data for automated decision-making or profiling.

5. Our legal basis for processing

Under UK GDPR, we must have a lawful basis for using your personal data. We rely on the following:

Purpose Lawful basis
Responding to enquiries Legitimate interests (running our business)
Processing orders Performance of a contract
Payments and refunds Performance of a contract
Newsletter (if subscribed) Consent
Tax and accounting records Legal obligation
Website security and server logs Legitimate interests

You can withdraw consent at any time where consent is the basis (for example, by unsubscribing from the newsletter).

6. Who we share your data with

We share personal data only where necessary, and only with organisations that help us run our business. These include:

Fulfilment and print partners

  • BookVault — book printing and fulfilment
  • Printify — print-on-demand products
  • TikTok Fulfilment Centre UK — order fulfilment for TikTok Shop orders

Payment providers

  • Airwallex — payment processing
  • PayPal — payment processing
  • TikTok — payment processing for TikTok Shop orders

Email and communication tools

  • Mailchimp — newsletter service (if you are subscribed)

Professional services

  • Our accountant and, where necessary, legal advisers

Shipping carriers

  • The carriers used by our fulfilment partners to deliver your order

Each of these organisations is required to handle your data securely and only for the purposes we specify.

We do not sell your personal data to anyone.

7. International transfers

Some of our partners are based outside the UK, including in the EU and the United States. Where personal data is transferred outside the UK, we ensure that appropriate safeguards are in place, such as:

  • Transfers to countries covered by UK adequacy regulations
  • Standard contractual clauses approved by the UK Government
  • Equivalent safeguards required by the partner's own data protection framework

If you would like more information about how your data is protected when transferred internationally, please contact us.

8. How long we keep your data

We keep personal data only for as long as necessary:

  • Order records — kept for as long as required for tax and accounting purposes (typically 6 years in the UK)
  • Email correspondence — kept for as long as needed to deal with your enquiry, and for a reasonable period afterwards
  • Newsletter subscriptions — kept until you unsubscribe, then deleted
  • Server logs — kept for a short period by our hosting provider

When data is no longer needed, it is securely deleted.

9. Your rights

Under UK GDPR, you have the right to:

  • Be informed about how we use your data — this policy does that
  • Access the personal data we hold about you
  • Correct inaccurate or incomplete data
  • Erase your data (the "right to be forgotten") in certain circumstances
  • Restrict how we use your data in certain circumstances
  • Object to processing based on legitimate interests
  • Data portability — receive your data in a portable format in certain circumstances
  • Withdraw consent at any time where consent is the basis for processing

To exercise any of these rights, contact us at office@roithmedia.co.uk. We will respond within one month.

If you are unhappy with how we have handled your data, you have the right to complain to the UK Information Commissioner's Office (ICO):

Website: ico.org.uk
Telephone: 0303 123 1113

10. Cookies

Our websites do not use tracking, advertising, or analytics cookies. For full details, please see our Cookie Notice.

11. External links

Our websites contain links to external retailers and services. When you click these links, you leave our site and the privacy policy of the destination website applies. We are not responsible for the data practices of external sites.

12. Security

We take reasonable technical and organisational measures to protect your personal data. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

13. Changes to this policy

We may update this policy from time to time. The "Last updated" date at the top shows when it was last revised. Significant changes will be communicated where appropriate.

14. Contact us

For any questions about this policy, or to exercise your data protection rights:

Roith Media Ltd.
2nd Floor, College House
17 King Edwards Road
Ruislip
London
HA4 7AE
United Kingdom

Email: office@roithmedia.co.uk

This policy applies to the websites roithmedia.co.uk and artmodischrisha.com, both operated by Roith Media Ltd.

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